Privacy Policy

For the UFC Vet Consultant app · Last Updated: August 23, 2026

UFC Vet Consultant is an application built for veterinary doctors to manage bookings, calls, and chats with pet owners. This policy explains what information the app collects, how it is used, and the choices you have as a veterinarian or pet-owner user of the app.

Information We Collect

To provide booking, calling, and chat features, we collect the following categories of information:

• Account information: name, phone number, email address, and, for veterinarians, clinic or professional details provided during registration.
• Booking information: appointment dates, times, pet details, and notes entered when scheduling or managing a consultation.
• Communications: call metadata (such as call time and duration) and chat messages exchanged between veterinarians and pet owners within the app.
• Device and usage information: device type, operating system, app version, and basic usage logs used to keep the app secure and working correctly.

How We Use Information

Information collected through the app is used to:

• Create and manage user accounts and veterinary bookings.
• Connect veterinarians and pet owners through in-app calls and chat, without exposing personal phone numbers.
• Send appointment reminders and booking-related notifications.
• Maintain a chat history for reference during and after a consultation.
• Diagnose technical issues, improve app performance, and keep the service secure.

Calls and Chats

In-app calls are routed through the app so that neither party needs to share a personal phone number. Chat messages are stored so that veterinarians and pet owners can refer back to a conversation. This content is only accessible to the participants of the conversation and is not reviewed for any purpose other than providing and securing the service.

Data Sharing

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes. Information may only be disclosed to trusted service providers who help us operate the app (for example, hosting or messaging infrastructure) under confidentiality obligations, or when required by applicable law or a valid legal request.

Data Security

Account data, bookings, and communications are encrypted and stored using industry-standard security practices. Access to this information is restricted to what is necessary to operate the app and support users.

Data Retention

We retain account, booking, and chat data for as long as your account remains active, and for a reasonable period afterward to meet legal, accounting, or record-keeping obligations. You may request deletion of your account and associated data at any time, as described below.

Your Choices

You can review and update your account details from within the app at any time. To request access to, correction of, or deletion of your personal data, contact us using the details below.

Children's Privacy

UFC Vet Consultant is intended for use by veterinary professionals and adult pet owners. The app is not directed at children, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to the app or applicable law. The "Last Updated" date at the top of this page indicates when this policy was last revised.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled within UFC Vet Consultant, please contact us at the toll-free number 920006839.