Return & Exchange Policy
Last Updated: August 1, 2026
Return Policy:
Products can be returned in the following cases:
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If the product does not match the description agreed upon in the invoice, in this case, the return request can be completed under the following conditions:
- The product must be in its original condition and accompanied by the invoice.
- All products can be returned within a period not exceeding 3 days from the date of receiving the order, in order to maintain the product's quality and preservation.
- If the product is damaged from the same date of receiving the order, and the quality team has confirmed this damage, the product will be replaced for the customer.